HOTEL MANAGEMENT COMPANY

Hotel management in Paris. Entrust your hotel operations to Figestel.

Figestel operates independent and branded 2- to 4-star hotels in Paris and the Greater Paris area on behalf of their owners.

Salon de l'Hôtel Élysée Étoile

OUR APPROACH

You remain the owner.
Figestel takes responsibility for operations.

The management agreement defines the scope entrusted to us, the hotel’s objectives, the decisions requiring the owner’s approval and the framework for monitoring performance.

Within this framework, we oversee hotel management and day-to-day operations. The owner retains ownership of the asset and remains the decision-maker on matters defined in the agreement.

Management agreements are the primary framework for our assignments. Depending on the property and its circumstances, other operating structures may also be considered, including lease-management arrangements.

HOW WE OPERATE

Manage operations.
Build long-term value.

Operational presence, detailed performance analysis and a long-term perspective, all brought together within one organisation.

OPERATIONS

Being present where hotel performance is shaped.

Figestel supports hotel management teams and staff in the day-to-day reality of the property: organisation, service quality, suppliers, safety and human resources.

Day-to-day management

Payroll costs

Purchasing & suppliers

Quality & compliance

PERFORMANCE

Read the numbers. Make decisions at the right time.

Occupancy, ADR, RevPAR, distribution mix, acquisition costs and operating profit are analysed together. Revenue management, budgets, cash flow and owner reporting provide the information needed to make timely decisions and manage performance over the long term.

Revenue management

Occupancy · ADR · RevPAR

Distribution & direct sales

Budgets & reporting

GOP

DEVELOPMENT

Preparing the property’s next stage.

Takeover, opening or repositioning: we structure the organisation, sales strategy and tools required to establish the project on solid foundations for the long term.

Feasibility study

Business plan

PMS · RMS · hotel technology

Website

IT


WHAT YOU ENTRUST TO FIGESTEL

The day-to-day management of your hotel.

Depending on the contractual framework agreed with the owner, we directly manage or coordinate the functions required to operate the hotel.

01

Management & organisation

Figestel takes responsibility for the day-to-day management of the property and coordinates all functions required for its operation. We structure the organisation, manage service providers and develop management tools in close cooperation with the owner and in line with the objectives agreed together.

02

Teams & service quality

We recruit, manage and support hotel teams to maintain an effective organisation and consistent service quality. Monitoring guest satisfaction and the property’s reputation enables us to identify areas requiring attention and continuously improve the guest experience.

03

Revenue & sales

We adjust rates and forecasts according to hotel performance, demand and market developments. Distribution, sales and direct bookings are managed together to grow revenue, control channel costs and sustainably improve the property’s performance.

04

Finance & performance

We prepare the operating budget and monitor results, cash flow, expenses and payroll costs. This regular analysis of performance allows us to anticipate variances, support the owner’s decisions and maintain the hotel’s financial balance.

OWNER RELATIONSHIP

You delegate operations,
not oversight of your asset.

Decision-making rules are defined in the management agreement. We monitor hotel activity, analyse results and report regularly to the owner in order to prepare decisions requiring their approval.

This process combines budgeting, business forecasts, performance analysis, cash-flow management and reporting, providing the information required to support decisions with the owner.

CONFIDENTIAL DISCUSSION

Let’s discuss
your hotel.

Tell us about its current situation, your objectives and the next stage you are considering.